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Frequently Asked Questions(FAQ)


What are dynamic fonts ?

Dynamic fonts are the technology used for delivering windows true type fonts on the client side in transparent way. If the user needs to provide a facility of viewing the pages in Indian Languages then fonts can be delivered to the client in EOT and PFR format.

What are EOT & PFR format ? 

EOT
(Embedded Open Type) format of fonts is Microsoft's way of sending encoded fonts to the clients. Only Internet Explorer, (version 4.0 Onwards) can use EOTs. EOTs have specific URL. If the web designer provides a link to an EOT the browser uses these EOTs to display the page. This means that only particular websites with links to the specific URL can use EOTs made for them.
PFR (Portable Font Resource) is another way to send fonts dynamically to the user. It can be used both in Netscape (4.03 and above) and IE (4.0 and above). In IE however there is a one time download of a control on the clients machine. PFRs also have the URL security and can be locked to particular URLs. PFRs are more stable than EOTs but sometimes need Encoding changes in IE 5.0.
Usually a JavaScript is used to query the browser and accordingly PFRs or EOTs are given to the client so that a particular font can be displayed without user intervention.

What do i do if Web Fonts (dynamic fonts) do not work ?

1. Check your browser version. Browsers that can view WebFonts (dynamic fonts) are: Netscape 4.03 or above - any operating system except Linux Internet Explorer 4.0 or above - for Windows AOL 4.0 or above - for Windows iCab for Macintosh.
2. Force the page to reload, by holding down the Shift key while clicking the Reload or Refresh button.
3. Move to a non-PFR page, then delete the browser cache(s). Re-load page. If you authored the web page with the problem:
1. Check the spelling of the URL of the page against the URL built into your PFR file.
2. Check the spelling of the PFR link, including upper and lowercase.
3. Check the spelling of the font name in FONT FACE tags and Cascading Style Sheets (CSS).

My Web Fonts (dynamic fonts) work in Internet Explorer and not in Netscape ?

1. Check your browser version. You need Netscape 4.03 or a higher version to view dynamic fonts.
2. Check the dynamic fonts option in Netscape. Open the Edit menu, and choose Preferences. If Appearance has a plus sign (+) next to it, click the + Under Appearance, choose Fonts Make sure this box is checked: Use document specified fonts, including dynamic fonts
3. Force the page to reload, by holding down the Shift key while clicking the Reload or Refresh button.
4. Move to a non-PFR page, then delete the Netscape caches. Re-load the WebFont page. If you are a Web author:
1. Check the spelling of your page's URL against the URL in your PFR file. Follow upper and lower case exactly for your URL locations.
2. Check the spelling of your PFR link(s), including upper and lowercase. Follow upper and lower case exactly for your PFR locations.
3. Check the spelling of the font name in your HTML font tags.
 

My Web Fonts (dynamic fonts) work in Netscape and not in Internet Explorer ?

1. Check your browser version. You need Internet Explorer 4.0 for Windows, or a higher version to view dynamic fonts.Dynamic fonts in Internet Explorer are supported only under Windows, Dynamic fonts are not supported in Internet Explorer for other operating systems.
2. Force the page to reload by holding down the Shift key while clicking the Reload or Refresh button.
3. Check the Security setting in Internet Explorer. (In Internet Options). Set security to Medium to allow the WebFont player to download for the first time. If you authored the web page with the problem:
1.Check the spelling of page's URL against the URL built into your PFR file.
2.Check the spelling of PFR link, including upper and lowercase.
3. Check spelling of font name in FONT FACE tags and Cascading Style Sheets (CSS). - See the .html file created when you built the .PFR
4. Be sure to include the WebFont Player link (the tdserver.js reference) in the head of your HTML document.

I see dots and lines instead of my dynamic fonts. How do I fix this?

Your Netscape browser has probably run out of memory resources. Close your Netscape browser, then, re-open it. Also, make sure you have the latest release from Netscape. If you are a web author and want to use dynamic fonts, do not use frames. Using dynamic fonts in frames may cause a user's Netscape browser to run out of memory resources when viewing the page.


When I use dynamic fonts on a colored background, the color around the text is different from the rest of the background, only in a Netscape browser.

With versions of Communicator 4.04 and earlier ones, some 256 color systems have trouble displaying text with an explicitly declared background color. This problem has been fixed in version 4.05 of Communicator and Navigator. Check with Netscape to see if the updated version of the software is available for your system. You may also want to see if you can set your display adapter to 16-bit color (65,336 colors) or higher. When building your pages, for best results on 256 color systems, we recommend using one of the following named background colors: aqua, black, blue, cyan, fuchsia, gray, green, lime, magenta, maroon, navy, olive, purple, red, silver, teal, white, yellow You can use RGB equivalents, such as: #000000 (black), #FF0000 (red), #00FF00 (green), #0000FF (blue), #FFFF00 (yellow), etc.

What can I do with my dynamic font documents for browsers that do not support dynamic fonts?

You can specify alternate fonts in FONT FACE tags and Cascading Style Sheets (CSS). You can use fonts that are readily available in most operating systems. The most common fonts are: Windows Mac UNIX (XWindows) Sans Serif Arial Helvetica Helvetica Serif Times New Roman Times Times Fixed Pitch Courier New Courier Courier In FONT FACE, for example, you would declare alternate fonts like this: If the first font is not available, then the second font is used, and so on. As far as we know, there is no limit on the number of alternate fonts you can list. More than three is probably not practical. For Cascading Style Sheets, look through your HTML Editor's documentation for advice on specifying alternate fonts in the Font Family tag of a CSS.


I can't see Web Fonts in IE5

On the IE5 View menu, choose Encoding. Then choose: Encoding On the Encoding list, choose More. Choose User Defined